Privacy Policy

Last updated: January 29, 2025

1. Information We Collect

1.1 Discord Information

When you use RewardRift, we collect:

• Your Discord User ID and username
• Guild (server) information where the bot is present
• Public Rich Presence data (game activity only)
• Message interaction data for bot commands

1.2 Gaming Activity Data

We automatically track:

• Game titles and duration from Discord Rich Presence
• Gaming session timestamps
• Points earned through gameplay
• Subscription tier and billing status

1.3 Payment Information

For subscription processing:

• Payment information is handled securely by Stripe
• We store only subscription status and billing cycles
• No credit card or payment details are stored on our servers

2. How We Use Your Information

We use collected information to:

• Track gaming activity and award points
• Process reward redemptions
• Manage subscription billing and access
• Provide customer support
• Prevent abuse and enforce our terms
• Improve our services and user experience

3. Information Sharing

We do not sell, trade, or share your personal information except:

• With Stripe for payment processing
• When required by law or legal process
• To prevent fraud or abuse of our services
• With your explicit consent

4. Data Security

We implement security measures including:

• Encrypted data transmission (HTTPS/SSL)
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

5. Data Retention

We retain your data:

• While you actively use our services
• For up to 30 days after account deletion for backup purposes
• Longer if required by law or for legitimate business purposes
• Gaming activity logs are retained for up to 1 year for analytics

6. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of certain data processing
• Receive a copy of your data in portable format

7. Cookies and Tracking

Our website may use:

• Essential cookies for site functionality
• Analytics cookies to improve user experience
• No third-party advertising trackers

8. Third-Party Services

We integrate with:

• Discord: For bot functionality and user authentication
• Stripe: For secure payment processing
• Cloud Hosting: For reliable service delivery

9. Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

10. International Users

By using our service, users outside the United States consent to the transfer and processing of their data in the United States, where our servers are located.

11. Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be announced in our Discord community. Continued use of our services constitutes acceptance of updated terms.